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General conditions

Cookie policy

Privacy policy

Legal Notice

General Terms and Conditions of Booking

1. Object

These General Terms and Conditions govern the booking of tourist accommodation services offered through the website www.oasisblanc.com/es (hereinafter, “the website”) by Oasis Blanc Menorca.

Booking implies full acceptance of these conditions by the user.

2. Booking Process

Users may book available apartments and villas through the website or via direct contact (email, phone, or partner agencies).
Upon confirming the booking, the user will receive an email with the details of the stay (dates, assigned accommodation, price, payment and cancellation terms).
The booking will be considered final once payment or the required guarantee has been received (according to the conditions indicated at the time of booking).

3. Prices and Payment Methods

Published prices include VAT and applicable taxes, unless explicitly stated otherwise.
Payment for the stay can be made by credit/debit card, bank transfer, or through the authorized payment platforms.
A security deposit will be required for all bookings to cover possible damages, which will be refunded after inspection of the accommodation.

4. Cancellations and Modifications

The applicable cancellation policy will be provided at the time of booking.
In case of late cancellation, the user may lose the amount paid as a deposit or a proportional part of the stay.
Modifications are subject to availability and possible price changes.

5. Guest Obligations

Use the accommodation properly and respectfully, complying with house rules and established terms of use.
Do not exceed the maximum capacity indicated for each accommodation.
Respect check-in and check-out times.
Do not engage in illegal, disturbing, unhygienic, or dangerous activities within the accommodation.
Report any incidents or damages to the Oasis Blanc Menorca team.

6. Establishment Responsibility

Oasis Blanc Menorca is committed to providing the booked services under the agreed terms.
It is not responsible for incidents caused by external factors, such as supply interruptions, weather conditions, external construction, or force majeure situations.

7. Check-in and Check-out

Standard check-in time is from 16:00 h, and check-out is until 10:00 h, unless otherwise agreed.
Failure to comply with check-out times may result in additional charges.

8. Pet Policy

In accommodations where pets are allowed, they may stay for an additional cost and always with prior approval. Guests must respect the specific rules established for their stay.

9. Applicable Law

These conditions are governed by Spanish law.
For any disputes, consumer protection regulations will apply, and, failing that, the Courts of Mahón (Menorca) will have jurisdiction.

Cookie Policy

At Oasis Blanc Menorca we use cookies and similar technologies to enhance our users’ experience, ensure the proper functioning of the website, and provide personalized content.

What are cookies?

Cookies are small text files that are stored in the user’s browser when visiting a website. They are used to remember information about the visit, such as language, user preferences, or statistical data.

Types of cookies we use

Technical or necessary cookies
- Essential for the basic functioning of the website (e.g., login, security, booking management).
Personalization cookies
- Allow us to remember your preferences, such as language or browser type.
Analytics cookies
- Help us understand how users interact with the website (e.g., Google Analytics), in order to improve our services.
Marketing or advertising cookies
- Used to display relevant ads based on the user’s interests.

Managing and deleting cookies

Users may accept, reject, or configure the use of cookies at any time through the settings banner that appears upon entering our website.
They may also block or delete cookies from their browser settings:

Google Chrome
Firefox
Safari
Microsoft Edge

Consent

By continuing to browse our website, the user is deemed to accept the use of cookies under the conditions set forth in this Cookie Policy.

More information

For more details on how we process your data, please refer to our [Privacy Policy].

Click here to change your cookie settings.

Privacy Policy

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), we inform users about the processing of their personal data on this website.

1. Data Controller

Oasis Blanc Menorca
✉ Email: reservas@oasisblanc.com

2. Purpose of Processing

The personal data provided by users will be processed for the following purposes:

To manage information and contact requests made through the website.
To process accommodation bookings and contracted services.
To send communications related to the stay (booking confirmation, check-in instructions, reminders, etc.).
To send commercial communications about offers and news (only with prior consent).
To comply with applicable legal obligations.

3. Legal Basis for Processing

The processing of data is based on:

Performance of a contract (management of bookings and services).
Consent of the data subject (sending of commercial communications).
Compliance with legal obligations (tax, security, tourism).

4. Data Retention

Data will be kept for as long as necessary to fulfill the purpose for which it was collected and to determine possible legal responsibilities.

5. Data Disclosure to Third Parties

Data may be disclosed to:

Competent public authorities in tourism, tax, or legal matters.
Service providers necessary for the management of accommodation (e.g., cleaning, maintenance, booking management tools), always under a confidentiality agreement.

Data will not be transferred to third parties for commercial purposes.

6. Users’ Rights

Users may exercise at any time their rights to:

Access their data.
Rectify inaccurate data.
Erasure (right to be forgotten).
Restrict or object to processing.
Data portability.

To do so, they must send a request to: reservas@oasisblanc.com, attaching a copy of their identity document.

If users believe their rights have not been respected, they may file a complaint with the Spanish Data Protection Agency (AEPD).

7. Data Security

Oasis Blanc Menorca applies the necessary technical and organizational measures to guarantee data security and to prevent alteration, loss, processing, or unauthorized access.

Legal Notice

1. Identifying Information

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the following information is provided:

Website owner: Oasis Blanc Menorca
Contact email: reservas@oasisblanc.com
Activity: Management and rental of tourist apartments in Menorca
Legal entity: Oasis Blanc Menorca S.L

2. Purpose

This legal notice governs the use of the website [www.oasisblanc.com] (hereinafter, “the website”).
Browsing the website implies the condition of user and full acceptance of all provisions included in this Legal Notice, as well as in the Privacy Policy and Cookie Policy.

3. Terms of Use

Users agree to make proper and lawful use of the website.
Any use for illegal, fraudulent purposes, or that may cause damage to the website owner or third parties is strictly prohibited.
The owner is not responsible for improper use of the website’s content by users.

4. Intellectual and Industrial Property

All content on the website (texts, images, logos, trademarks, designs, etc.) is protected by intellectual and industrial property rights.
Reproduction, distribution, or public communication without express authorization from Oasis Blanc Menorca is prohibited.

5. Liability

The owner is not responsible for potential damages caused by interferences, interruptions, computer viruses, or other technical issues beyond its control.
The owner reserves the right to temporarily interrupt access to the website for maintenance or improvements.

6. External Links

This website may include links to third-party sites. Oasis Blanc Menorca is not responsible for the content, services, or privacy practices of those sites.

7. Governing Law and Jurisdiction

The relationship between Oasis Blanc Menorca and users will be governed by the laws of Spain. Any disputes will be submitted to the Courts of Mahón (Menorca), unless consumer protection laws provide for a different applicable jurisdiction.

✅ With this, you now have the basic legal pack for the website structured in English:

Legal Notice
Privacy Policy
Cookie Policy